Send event data from PostHog to Laudspeaker, so it can be used to trigger immediate or time-delayed customer communications across multiple channels, including Slack and email.
Laudspeaker is an open source customer messaging service and an alternative to tools such as Braze or Customer.io.
Requirements
Using this requires either PostHog Cloud with the data pipeline add-on, or a self-hosted PostHog instance running version 1.30.0 or later.
Self-hosting and not running 1.30.0? Find out how to update your self-hosted PostHog deployment.
Installation
It is recommended to start by importing PostHog users into Laudspeaker via the event integration on Laudspeaker. More information on this is available in Laudspeaker's docs.
After configuring PostHog within Laudspeaker, you can install the Laudspeaker destination in PostHog by following these steps...
- Log in to your PostHog instance
- Click Data pipeline in the left sidebar
- Search for Laudspeaker
- Select the destination, press Install
To configure the destination, you must provide the destination with your API for write-key. This can be found in the Settings section of Laudspeaker and should be copied into the Laudspeaker configuration in PostHog.
Finally, you must provide (in PostHog) [your_server's_url]/events/posthog for Laudspeaker URL (or, if using a Laudspeaker hosted plan, app.laudspeaker.com/events/posthog). When this is entered, enable the destination in PostHog.
Other fields (email, phone number, custom) are optional and can be specified if you want to be able to message people from PostHog through those channels with Laudspeaker
FAQ
Is the source code for this destination available?
PostHog is open-source and so are all destinations on the platform. The source code is available on GitHub.
What if I have feedback on this destination?
We love feature requests and feedback. Please tell us what you think..
What if my question isn't answered above?
We love answering questions. Ask us anything via our community forum.